IRIS 12 Pay upgrade process

Company directors upgraded part way through the year: The director will receive the full allowance again unless a setting is changed in Staffology Payroll. This must be done before the first payroll. Find out more.

Employees who have opted out: Due to differences in the way the payroll holds opt out information. Employees who have opted out, ceased contributions or left the pension scheme will be re-assessed and could be re-enrolled.

My ePay Window: To avoid creating a duplicate My ePay Window account and before you publish. The support team will have to configure your account to accept a connection from Staffology Payroll. Contact the migrations team to start the process at least 7 working days before you publish using My ePay Window.

Nearly there, we're getting closer to the upgrade

The upgrade tool needs to be installed on the same computer as the payroll software.

If your software is run from a remote server or hosted externally, please contact the hosting provider.

Before you start:

Watch a demonstration of the Upgrade Tool

In IRIS 12 Pay, ensure you have finalised the pay period for every pay frequency in each company you wish to upgrade.

  1. Download and install the IRIS Payroll Upgrade Tool: IRISPayrollUpgradeTool.exe (v24.12).

  2. Read and accept the Terms and Conditions.

  3. Select Start the upgrade.

    Read and accept the Terms and Conditions.

  4. Go to Your Payroll Product and select 12 Pay.

    Go to Your Payroll Product and select 12 Pay.

  5. Select the Tax Year.

  6. Enter your Staffology Payroll Email Address.

  7. Enter your Staffology Payroll API Key.

    Enter your Staffology Payroll Email Address and API Key

    Do not let anyone else have the API Key. Treat it like a password.

  8. Select Next and choose the companies you wish to upgrade.

    Select the companies you wish to upgrade.

    Companies not finalised) will not be selected and can't be upgraded.

  9. Enter the company password for each company you are upgrading.

    Select Show upgraded companies to re-upgrade a company.

  10. Select Next.

  11. Select Upgrade and the upgrade process will be shown.

    Select Upgrade and the upgrade process will be shown.

    This may take some time. Please do not turn off your computer during the upgrade process.

  12. The company name and upgrade status is shown.

  13. Select Cancel to stop the upgrade at any time.

    You cannot cancel the upgrade process for the current company once it has begun.

  14. The view summary will display:

    • Selected: The number of companies chosen to upgrade.

    • Successful: The number of companies that have upgraded successfully.

    • Completed with Warnings: The number of companies that have upgraded, but some data may not have transferred to Staffology Payroll and will require amendment.

    • Failed: The number of companies that have not upgraded to Staffology Payroll because the process has failed or was canceled.

  15. The list of companies will contain:

    • The company name.

    • The status of the company upgrade.

    • A link to open the company in Staffology Payroll.

      • Select View in Staffology.

    You can change the order of the information by selecting on the column header and filter the details.

  16. Select Download Summary for a copy of the upgrade information.

  17. Select Upgrade More to select more companies.

  18. Select Exit to close.

We strongly recommend that you parallel run Staffology Payroll with IRIS 12 Pay for at least one payroll period after the upgrade. If this is not possible, check the first period’s figures thoroughly.

Hit a bump during the upgrade?

Upgrade done? Let's check