Known issues in Staffology Payroll

These are the current outstanding known issues, together with any workarounds available. You can also view fixed issues.

Estimated fix dates (ETA) are subject to change.

Severity	Detail	Information	ETA*
Low	P11D P11D is used by employers to report end-of-year expenses and benefits for employees who earned more than £8,500. Employees who receive Benefits in Kind (BiK) are entitled to an end of year report that outlines their benefits and expenses in the tax year. report not exporting as pdf, and unable to email P11D.	You can print webpage.	30/05/24

Low

The user is being logged out despite being active.

No known workaround.

30/05/24

We are actively working to resolve these issues and will release fixes as soon as possible. *ETA dates are subject to change.

History

Item	Detail	Fixed
Payslips	Payslips are rounding to 3 decimal places instead of 2.	30/01/24
Continuous service date	If you enter a continuous service date, it is not saved. This can impact statutory calculations.	15/12/23
Employer Portal	Employer Portal with Multi Schedules not allowing New Starter entry when one schedule is set to approval.	21/11/23
Journal	Journal imbalance for pension refund.	06/11/23
Rollback	Rollback state not editable when pension is included within the payroll run.	24/10/23

 

Severity	Description
High	Large impact on employees and can impact the payroll run.
Medium	May take additional time to workaround or complete the payroll.
Low	Should have a minimum impact on the day to day running of the software.