Known issues in Staffology Payroll

This topic lists any outstanding known issues, together with any workarounds available. You can also view fixed issues.

Estimated fix dates (ETA) are subject to change.

Severity	Detail	Information	ETA*
Medium	If you enter a continuous service date, it is not saved. This can impact statutory calculations.	No known workaround.	30/12/23
Low	The user is being logged out despite being active.	No known workaround.	30/11/23

We are actively working to resolve these issues and will release fixes as soon as possible. ETA dates are subject to change.

History

Item	Detail	Fixed
Employer Portal	Employer Portal with Multi Schedules not allowing New Starter entry when one schedule is set to approval.	21/11/23
Journal	Journal imbalance for pension refund.	06/11/23
Rollback	Rollback state not editable when pension is included within the payroll run.	24/10/23

 

Severity	Description
High	Large impact on employees and can impact the payroll run.
Medium	May take additional time to workaround or complete the payroll.
Low	Should have a minimum impact on the day to day running of the software.

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