Known issues in Staffology HR

This topic lists any outstanding known issues, together with any workarounds available. You can also view fixed issues.

We are actively working to resolve these issues and will release fixes as soon as possible.

Staffology Payroll

Item Detail Date fixed
Line Manager field Some Line Manager fields are not displaying a list of employee names as expected. To resolve this, please clear your cache by pressing CTRL F5 on your keyboard.  
Syncing absence When an employee or worker is absent from work. This can be for a variety of reasons. records to Staffology Payroll Previously, when an Absence record synced from HR to Payroll, it defaulted to Pay As Usual in Staffology Payroll. Since the update, this has now switched to Don't Pay by default.

We are working an a fix, which we hope to release soon. We are also working on a way to correct the data already sent.
31st March 2026