Known issues in Staffology HR
This topic lists any outstanding known issues, together with any workarounds available. You can also view fixed issues.
We are actively working to resolve these issues and will release fixes as soon as possible.
| Item | Detail | Date fixed |
| Automated Event Notifications (AENs) | We have temporarily disabled Automated Event Notifications (AENs) in the system due to technical issues. Admins, please use the AEN report as a workaround. | 30/01/2024 |
| Payroll sync | The payroll sync for payment records now occurs every 30 minutes instead of every 5. This is to improve performance. Once we have investigated and fixed the issues, we will revert the sync back to 5 minutes. | 3/01/2024 |
| Payroll sync | The payroll sync for absence When an employee or worker is absent from work. This can be for a variety of reasons. records now occurs every 30 minutes instead of every 5. This is to improve performance. Once we have investigated and fixed the issues, we will revert the sync back to 5 minutes. | |
| Performance issues | We are aware that some customers are reporting a reduction in performance speed when moving to different areas of the system, and we are currently investigating possible causes and solutions. We will update this page with further information when we have it. |